Discover Athens—a city of timeless history and dynamic modernity. Join us as a Customer Advisor and experience outstanding career growth, stunning views, and a rich Mediterranean lifestyle. Athens is calling! 🌅

Role Overview 💼

As a Customer Advisor, you’ll provide exceptional support, resolve queries efficiently, build strong relationships, and exceed quality goals—all while contributing to a positive customer experience and team improvement. 

Your responsibilities could be: 

Customer Support: Provide the highest level of assistance to customers via phone and email on a range of issues.

Accurate Information: Deliver precise, valid, and complete responses by following established procedures.

Query Ownership: Take responsibility for customer inquiries, ensuring timely resolutions and responses.

Quality Goals: Meet and exceed service quality standards, compliance regulations, and productivity targets.

Team Alignment: Follow management direction and contribute with constructive feedback.

Your bonus package! ⭐️

✈️ Accommodation support: Help with the relocation process and free accommodation provided for the first month!

💰 Competitive Wages: Enjoy very competitive pay and job stability.

🎓 Training: Fully paid training to set you up for success.

🩺 Healthcare: Access private healthcare for peace of mind.

📈 Growth Opportunities: Continuous learning and career development.

🌍 Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment.

🎉 Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer.

Requirements: 👩‍💼

Native or proficient level of German  (C2)

Intermediate level of English (at least B2) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Must hold EU citizenship or valid work permit for Greece 

Our Client 👀

With 170,000 associates worldwide, our client powers the best experiences for over 750 of the world’s leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale!

Why live in Greece 🇬🇷

Greece offers the perfect balance of career growth and an exceptional lifestyle. Enjoy stunning Mediterranean landscapes, a thriving job market, and a relatively affordable cost of living. With a focus on work-life balance, great weather year-round, and a rich cultural heritage, Greece provides a unique environment for both professional and personal fulfillment. Whether you’re exploring ancient landmarks or relaxing on beautiful beaches, living in Greece offers endless opportunities for adventure and growth.

Apply now and our recruiters will be in contact with you within 48h 🚀