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We are looking for fluent French speakers to become part of our client's team in Portugal, able to deliver high-quality service over incoming calls and email support.
The position can be done remotely temporarily based in Portugal due to the current situation. Once the situation is more stabilized you will be working from the client's office.
About our Client
Our Client has great offices full of amazing people, with a trustful and happy environment. Until they have the possibility to return, they have implemented remote work for candidates - Stay safe! We are supporting work from home!
Our Client is a global people-driven company that delivers Customer Experiences to the world’s best brands. Their commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
Why Our Client?
Our Client Values,
Trust and Passionate people, able to inspire others and add value showing Empathy
Strong in communication and interpersonal skills (written and verbal)
Able to pick up new technology quickly
For non-EU applicants, it is mandatory to hold a valid work permit
As a customer service specialist in this project, your daily responsibilities will include:
Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
Offer specialized customer support through written and phone communication
Provide information regarding purchasing procedures, orders' tracking, and deliveries
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
Internal growing opportunities based on performance
Mon-Sunday, 07:00-18:00 rotating shift
We offer you,
A remote position based in Lisbon, either you live in Lisbon or have the opportunity to relocate to Lisbon. When the situation is stabilized you will be working at their office.
Are you interested in working abroad and want to feel secure that you get the right conditions, a stable employer, an attractive relocation package, and rewarding colleagues from around the world? You've come to the right place.
Our clients offer all their candidate's on-site training. This means that you get paid & education at the same time.
Work International works only with clients who offer a relocation package where you get a stable and safe start to your new career. Accommodation in place during the first time and paid/re-funded airline ticket.
We are former expats who have worked abroad. Contact one of our ambassadors today to see which services are best for you.
Already working at Work International?
Let’s recruit together and find your next colleague.